Faq

What makes ClickHook different from the rest?

What makes ClickHook different from the rest?

ClickHook is different for one main reason… we made lead management simple! If you like using software that is simple and easy to use but still very flexible then you’ll love ClickHook.

What are workflows and how do you use them?

What are workflows and how do you use them?

Workflows are like sales and the way we designed ClickHook allows you to use multiple workflows to segregate your different departments or service offerings.  Workflows are super flexible, allowing you to assign managers to any particular workflow who oversee all the users and leads within that workflow.  We also provide quick stats for each workflow making it super helpful.  A lead can live in multiple workflows so you can actually track referrals across your organization easily. For example, if you are an insurance broker, you could organize your workflows by Personal Insurance, Commercial Insurance, Group Home and Auto, etc.  Each workflow can have different managers and users.  Companies find the flexibility of our workflows as a very powerful tool when setting up lead management within their organization.

How does your email drip campaign work?

How does your email drip campaign work?

Our email drip campaign is very unique.  We allow a company to setup customized emails for each stage of their sales funnel (workflow).  You can track open/read rates across leads and really start automating a lot of your email marketing.  The cool part is that our email drip system allows you to be laser targeted with your emails.  Not only can you setup emails for each stage of your sales funnel but you can setup emails to only go out to leads that have been tagged with a certain keyword.

What are tags and how do they work?

What are tags and how do they work?

Tags are a very flexible way to organize your leads.  You can tag a lead with an interest or a location.  For example, you might want to tag any lead that golfs with “golf” in order to sift through all your leads who golf.  Or you might want to tag your lead with a location such as Los Angles in order to identify all the leads within a particular city.

What is the difference between the Basic level and the Advanced level?

What is the difference between the Basic level and the Advanced level?

Basic level provides you with the essential components required to manage your leads. It provides a maximum of 3 Users, 100 Leads, and 1 Workflow. Advanced level gives you unlimited users, workflows, and leads. It provides features such as API Integration, Email Automation, Referral Tracking, Customized Report Generating, and much more. With Advanced level you will also have priority phone and e-mail support, as well as training resources and training sessions for yourself and employees.

Do you offer a white label or reseller program and what is the pricing?

Do you offer a white label or reseller program and what is the pricing?

Yes, we do! Learn more about our reseller program here. For more information about pricing for your specific project, please contact support@clickhook.io.

Are you integrated with Zapier?

Are you integrated with Zapier?

Yes, we are in beta.  You can email us at support@clickhook.io to get an invitation link.